When all else fails, give us a call! I promise we’ll answer. For obvious reasons, this is sometimes more helpful than the troubleshooting we can do over the phone. There, in addition to lending out Macs and PCs for hourly use (with a valid student ID), they can also help field your internet-related questions right in the library. Last quick tip - whenever you’re in Bobst and your Internet stops working, there’s a Client Services desk in Lower Level One. Don’t worry, we’ve got you covered your mobile devices can all connect to wireless following the instructions listed on the ITS website. Clearly you need WiFi on your favorite Apple products so you can share that rad new NYU Local article about how Megabus might kill you on your next weekend trip to visit your charming alt boyfriend at Insert-Random-Liberal-Arts-School-Here. Now that you’ve got your email set up (all without the help of your tech-savvy dad!), you’re wondering why you can’t get your iPhone and iPad to connect to the wireless. Just follow the simple instructions for this process, and check out the ways to sync NYU mail with whatever mail platform you like to use, whether it’s Windows Outlook or Apple Mail. Since we’ve moved over to the Google email platform, the first thing you’ll need to do is create an NYU Google Apps for Education password. But in all likelihood, you’re not sure how to get your NYU mail synchronized on your own. You’ve already configured your hotmail account from 1997 or maybe even your very professional account. Like any other living, breathing New Yorker, you probably want your email on your smart phone. Just follow the simple ITS steps to initially connect to NYU’s wireless network. Most importantly, you should know that properly configuring Internet for both Macs and PCs is vital if you want your Internet to work consistently.
Here are a few simple ITS tips to get you through this school year. And hey, Windows 7 is actually not an Internet browser (but for the record, Google Chrome, Internet Explorer and Firefox are). As a loyal member of NYU ITS Client Services, I’m here to tell you that yes, we know your WiFi sometimes doesn’t work in Bobst and no, we cannot help you connect your Xbox 360 even though your neighbor in Founders has his online right now.
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